Part 1: Top Questions to Ask Website and Mobile App Developers

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Ever heard of the expression you get what you pay for? I think we all have, right? Sure sometimes when you invest in something you have a great experience but sometimes… You don’t. And we can’t help but think about that experience when you paid for something and it didn’t turn out to be what you thought it would. The same goes true in the tech industry, and if you aren’t careful you may not ask the right questions in the contract process which could lead you down a shaky path resulting in a negative experience. In order to avoid this mistake all together it is important to ask your potential website or app developer the right questions before you sign the dotted line.

Here are a few questions to get you started when you’re hiring a web or mobile application development company. And remember, if you aren’t getting the loaded answers you are wanting to hear, then you should probably keep looking for another company that may better fit your needs. 

What does your company portfolio look like, or who have you worked with in the past? Can you give describe some of the products your company has created in the past? 

The WHO is always important to ask. If a company can’t tell you who they have worked with in the past, RUN! Once you have an understanding of their past clients you can do a little homework on your own.

We have worked with a wide array of clients ranging from the government, consumer and startup companies launching hundreds of products over the past few years. We value our experience working with clients in all sectors as well as the opportunity to take on a new challenge. Head over to our portfolio to see our web & app development work.

How do you communicate with your clients?

Communication is very important in all aspects of life but in our case it is vital to have solid communication when a client is working with their project manager. Once a new client comes on board they talk through their needs and based off their needs we decide which tool is best to use to maintain fluid and consistent communication. We are very flexible with communication tools, if one client wants to use something other than what we suggest- we are all ears! We love trying new things. A few tools that we use the most are Confluence and Basecamp.

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Confluence:

  • You have full visibility as to what’s going on in a project from beginning to end
  • It is a place where you can save all steps of project as well as any notes 
  • Has a lot of broad features which can help clients achieve any goal
  • Allows you to create reports, pages, spaces and more

Basecamp:

  • Very lean UI, very simple to use and it is very self explanatory 
  • Helps you keep track of files and messages between you and your project manager
  • Mainly used for document management, note filing etc.

There are always disadvantages to any tool you use for communicating but these are just a few of our favorites. Which tool do you like to use?