Careers.

Skills Required:

• Bachelor’s Degree in Computer Science or related field
• Industry-related experience as a Systems Administrator
• Experience administering Microsoft Windows machines (Windows 10, Windows Server 2012 and 2016)
• Experience with scripting and automation tools
• Experience with Microsoft SCCM
• Strong organizational and written communication skills
• Ability to work in a setting where majority of team is located at another site
• Must be located in the St. Louis, MO area and willing to visit the local office
• Ability to travel at least 50% of job
• Must have valid passport
• Must be a US citizen 
• Must be able to pass a government background check

Nice to Have:

• Experience with Microsoft Azure
• MCSE certification

Day-to-Day Responsibilities:

• Provide Tier 1, 2, and limited tier 3 hardware and software support for all international and domestic field sites
• Travel to international and domestic sites, as needed
• Setup of new PC, server and network equipment
• Facilitate vendor work on computer, server and network at sites
• Decommission older PC, server and network equipment
• Package and ship PC, server, and network equipment to international and domestic sites
• Monitor and track computer assets for international and domestic sites
• Provide end-user training when needed
• Liaise with agency purchase and supply agents to fulfill hardware and software requests
• Coordination of computer maintenance with other Information Technology professionals through change management
• Provide documentation on hardware and software use, installation, repair, failure, and removal
• Monitor, enforce, and practice security policies, procedures and standards
• Projects and other duties as assigned or requested.